Technology in service fora new world
In a world where changes occurs at unimaginable speeds, maybe some people was taken by surprise with one of its most trascendental changes nowadays: the way we relate each other. Interpersonal relationships became an interchange [...]
From paper to Big Data: a story that tells itself
There is no doubt that our days are now marked and even directed by this Big Data era. Everything moves around the trace of information we leave in every action we made since we unblock [...]
¿How to become our client’s personal diary?
In this world, everyday filled with more and more information, we need to have on hand all the tools that allow us to be closer to the people we want to impact in a more [...]
When your home and your job become one
It is not always easy to put in order our thougths. To aline all the planets in our head, sometimes can be a very challenging thing even more when our rutine has abruptibly changed, taking [...]
Customer Experience
Treat your customers as people and not as numbers! It is probably one of the most complex issues to define. In fact, many questions will be found on this issue and even more strongly, when [...]
Customer service: differential power in business
Customer Service is considered a differentiator in the service currently provided to consumers. Nowadays, due to the high competitiveness in business, it is vitally important to have a differentiating factor in the service we offer. [...]
Tips to manage risks in projects
In the world we live in, risks are everywhere and the best way to deal with them is to prepare for them. A good practice is to include them as part of the project, [...]
The importance of having some leisure in the office
What comes to mind when they talk to you about the workplace? We are going to dare to give an answer, and it is seriousness and professionalism. While this is true, aren't you [...]
Highly Effective teams as part of value creation
In such a competitive world, differences in quality and price between different companies may be in a “head to head”, however, there is a differentiating element that can allow one company to be better [...]
Etairos, in the search for Innovation
The constant change in the world where transformations of all kinds are taking place requires companies that adapt to new needs and innovate in solutions that allow them to maintain and develop in the [...]
5 Tips for SMEs to implement technology in their businesses
Below we show you 5 interesting tips to get SMEs to implement technological solutions in their businesses. The first thing to keep in mind is that acquiring technology is not acquiring innovation, you [...]
Commercial strategies in a digital world
In an integrated and digital world like today, commercial strategies have been migrating to models that are much more predictive and assertive regarding to the needs of customers. Modern technologies allow constant interaction between [...]
Emotional intelligence in business
The term emotional intelligence appears in the psychological literature in the year 1990, in a writing by American psychologists Peter Salovey and John Mayer. However, Daniel Goleman was the publication of the book [...]
Job training and its benefits
Sometimes in companies it is thought that investing in training for workers corresponds to an unnecessary expense because it is believed that the benefits are not tangible. Quite the opposite of this thought [...]
Why CalemEam to manage the assets of a company?
In many companies it is required to manage the entire life cycle of the assets in order to maximize their value, regardless of whether they are in different physical locations and even in [...]
Does your company need a CRM? CRM?
Now that the topic of CRM is so in trend, in which all businesses want to join in, it is worth asking, does my company really need a CRM? To answer this question, [...]
The importance of good work environments
From the point of view of a collaborator, a good working environment is the set of conditions that contribute to their satisfaction with their employment. For the company, it is the set of [...]
SMEs in Colombia and their investment in technology.
Over the years, technology has changed not only the way we communicate, but also the way in which companies conduct business and make their way into new markets. With digital transformation companies must [...]
Dual organizations: a strategy that strengthens companies
Our organizations have been focused, for many years, on the optimization of their internal processes, that is, they have been more focused on obtaining operational efficiencies than on acquiring true strategic agility in [...]
The Digital Transformation in Colombian companies.
We are experiencing the fourth industrial revolution, stage marked by the penetration of social networks, artificial intelligence, robotics, nanotechnology, the internet of things, quantum computing, biotechnology, 3D printing, autonomous vehicles and companies In [...]
Active breaks to achieve happy collaborators
Active breaks to achieve happy collaborators It has been estimated statistically that 20% of employees of a company tend to develop health problems related to work activities. Among the main problems are: Back pain: [...]
Analyzing, optimizing and maximizing the profitability of your company
Today, companies face the challenge of producing more by spending less. In the process of growth, companies are looking for different options to optimize their processes, in such a way that this optimization leads [...]
Circular economy and technology
In 2002, the architect and designer William McDonough, accompanied by German chemist Michael Braungart, published the book "Cradle to Cradle: Remaking the Way We Make Things". They proposed a new way of interpreting [...]
Spanish, English and now Portuguese!
We know that with globalization we can access different markets more easily, and this is facilitated even more in the services of development, support or consulting, which day to day are more frequent [...]
A tour around the new headquarters of Etairos
On June 8, 2018, we inaugurated our new headquarters in the traditional San Fernando neighborhood of the city of Cali. This building was built from scratch as part of our strategic vision, prioritizing innovation [...]