29 11, 2019

CUSTOMER EXPERIENCE

noviembre 29th, 2019|Etairos-english|Sin comentarios

Treat your customers as people and not as numbers! It is probably one of the most complex issues to define. In fact, many questions will be found on this issue and even more strongly, when the leaders of the companies have not decided to involve the client as the main and most important [...]

1 11, 2019

Customer Service: differential power in business

noviembre 1st, 2019|Etairos-english|Sin comentarios

Customer Service is considered a differentiator in the service currently provided to consumers. Nowadays, due to the high competitiveness in business, it is vitally important to have a differentiating factor in the service we offer. It is no longer enough just to have good products to sell, as many companies now offer [...]

2 09, 2019

Tips to manage risks in projects

septiembre 2nd, 2019|Etairos-english|Sin comentarios

In the world we live in, risks are everywhere and the best way to deal with them is to prepare for them. A good practice is to include them as part of the project, register them, make them part of our meetings and even prioritize them, so we will feel calmer with what [...]

22 08, 2019

The importance of having some leisure in the office

agosto 22nd, 2019|Etairos-english|Sin comentarios

What comes to mind when they talk to you about the workplace? We are going to dare to give an answer, and it is seriousness and professionalism. While this is true, aren't you wondering if it should only be like that? It is important to consider that currently we work with “emotions [...]

29 07, 2019

Highly Effective teams as part of value creation

julio 29th, 2019|Etairos-english|Sin comentarios

In such a competitive world, differences in quality and price between different companies may be in a “head to head”, however, there is a differentiating element that can allow one company to be better than the other and this is the VALUE. However, this item is closely linked to the performance of the [...]

23 07, 2019

Etairos, in the search for Innovation

julio 23rd, 2019|Etairos-english|Sin comentarios

The constant change in the world where transformations of all kinds are taking place requires companies that adapt to new needs and innovate in solutions that allow them to maintain and develop in the changing market. Etairos seeks to be part of this group of companies with a projection towards the future, which [...]

24 06, 2019

5 Tips for SMEs to implement technology in their businesses

junio 24th, 2019|Etairos-english|Sin comentarios

Below we show you 5 interesting tips to get SMEs to implement technological solutions in their businesses.   The first thing to keep in mind is that acquiring technology is not acquiring innovation, you can innovate by simply changing a process within the company.   Academics recommend, for SMEs, allocate a percentage of [...]

17 06, 2019

Commercial strategies in a digital world

junio 17th, 2019|Etairos-english|Sin comentarios

In an integrated and digital world like today, commercial strategies have been migrating to models that are much more predictive and assertive regarding to the needs of customers. Modern technologies allow constant interaction between organizations and their customers, creating much stronger and powerful bonds of loyalty. Previously, the organizations acted passively with respect [...]

19 05, 2019

Emotional intelligence in business

mayo 19th, 2019|Etairos-english|Sin comentarios

The term emotional intelligence appears in the psychological literature in the year 1990, in a writing by American psychologists Peter Salovey and John Mayer. However, Daniel Goleman was the publication of the book Emotional Intelligence (1995) who popularized it quickly. Emotional intelligence has to do with a person's ability to recognize, understand [...]

19 05, 2019

Job training and its benefits

mayo 19th, 2019|Etairos-english|Sin comentarios

Sometimes in companies it is thought that investing in training for workers corresponds to an unnecessary expense because it is believed that the benefits are not tangible. Quite the opposite of this thought we can say that this type of investment is a fundamental piece for the development and growth of a [...]